The EEOC regulates and enforces the employment provisions of Title I of the ADA and offers technical assistance on employment discrimination. Title I covers state and local government agencies and private employers with 15 or more employees.
Contact:
800-669-4000 (Voice)
800-669-6820 (TTY)
844-234-5122 (ASL Video Phone)
The FCC regulates Title IV of the ADA, which requires the establishment of telephone relay services for individuals who use telecommunications display or similar devices. The FCC also enforces provisions of the Telecommunications Act which address the accessibility of telecommunications equipment and services, as well as television programming and internet-based communications.
888-225-5322
ASL Videophone: 844-432-2275
The National Restaurant Association offers this publication free of charge to its members, and at a nominal cost to non-members. The document includes information on facility access issues, including new construction, renovations, and barrier removal in existing facilities, as well as guidance on service animals and other operational issues.
The Asian American Hotel Owners Association offers a variety of information for hotel owners and operators.
The American Hotel and Lodging Association’s Educational Institute offers a variety of training resources for hoteliers, including Elements of Service: Serving Guests with Disabilities, an online learning program.
This article is by Andrew Houtenville and Valentini Kalargyrou from the University of New Hampshire, and posted in Cornell Hospitality Quarterly.
Disability:IN promotes inclusive workplaces and marketplaces.
The Access Board issues standards and guidelines to address access to information and communication technology (ICT) under Section 508 of the Rehabilitation Act and Section 255 of the Communications Act.