Resources and Publications

United Spinal Association’s Disability Etiquette materials

Fact Sheet: Customer Service for Business (ADANN)

Consejos Rápidos – Servicio al Cliente (ADANN)

• Quick Tips

• Spanish

Guide to Telecommunications Access (FCC)

Section 508 Standards for Electronic and Information Technology (Access Board)

Guide to Video Relay Services (FCC)

Guide to Telecommunications Relay Services (FCC)

Rules: Telecommunications Relay Services (FCC)

Accessible Amusement Rides (Access Board)

Accessible Sports Facilities (Access Board)

Accessible Boating Facilities (Access Board)

Accessible Fishing Piers and Platforms (Access Board)

Accessible Swimming Pools and Spas (Access Board)

Accessible Miniature Golf (Access Board)

Accessible Golf Courses (Access Board)

Surfacing the Accessible Playground: 7 Things Every Playground Owner Should Know About the Accessibility of Their Playground Surfaces (Access Board)

Questions and Answers: Accessibility Requirements for Existing Swimming Pools at Hotels and Other Public Accommodations (DOJ)

Revised ADA Requirements: Accessible Pools: Means of Entry and Exit (DOJ)

Five Steps to Make New Lodging Facilities Comply with the ADA (DOJ)

Hoja de Datos: Cómo Ajustar Puertas Para Proveer Acceso (ADANN)

• Spanish

Fact Sheet: Adjusting Doors for Access (ADANN)

Hoja de Datos: Cómo Abrir Puertas a Todos (ADANN)

• Spanish

Fact Sheet: Opening Doors to Everyone (ADANN)

Hoja de Datos: Estacionamiento Accesible (ADANN)

• Spanish

Fact Sheet: Accessible Parking (ADANN)

ADA Compliance Brief: Restriping Parking Spaces (DOJ)

ADA Checklist for Polling Places (DOJ)

Accessibility Checklist for Existing Facilities (based on 1991 Standards; DOJ)

ADA Accessibility Guidelines for Buildings and Facilities (1991 Standards; DOJ)

Accessibility Checklist for Existing Facilities (based on 2010 Standards; ADANN)