Understanding Transportation Barriers for Diverse Individuals with Disabilities and Older Adults (11-23-21)

Presented by the Mid-Atlantic ADA Center, a project of TransCen, Inc.

In 2020, The National Aging and Disability Transportation Center (NADTC) embarked on an initiative to shine a light on transportation challenges of diverse populations. The NADTC conducted a national survey in February 2021, focusing on the transportation needs and preferences of people with disabilities, older adults, and caregivers of different races, ethnicities, and cultures. Transportation equity is especially relevant now as the pandemic has underscored transportation gaps among diverse populations and increased isolation resulting from self-quarantine.

This presentation discussed results from the survey to inform participants about transportation barriers, modes, and potential solutions that respond to current and future mobility needs of diverse populations of older adults and people with disabilities.


Melissa Gray, Assistant Director of Transportation Programs for USAging and the Senior Program Manager of the National Aging and Disability Transportation Center (NADTC).

Since coming to USAging in 2018, Ms. Gray has focused her work on transportation to meet the needs of older adults, people with disabilities, caregivers and communities, and provides program management, communications, and technical assistance to internal/external partners that are also working to promote accessible transportation options in their local communities.

Carrie Diamond, Assistant Director of Transportation & Mobility for Easterseals, Inc. and the National Aging & Disability Transportation Center, a Federal Transit Administration-funded technical assistance center.

Ms. Diamond produces resources and publications, as well as training and direct technical assistance to transportation programs who serve older adults, people with disabilities and their caregivers. Carrie is a certified ADA Coordinator through the University of Missouri and holds Community Resource Specialist – Aging & Disability Certification from the Alliance of Information and Referral Systems.


The recording is captioned.

Webinar Handouts

“Transportation Barriers” handout (1 slide per page)

“Transportation Barriers” handout (2 slides per page)

“Transportation Barriers” handout (3 slides per page)

“Transportation Barriers” handout (outline)