ADA National Network Learning Session: The Provider Accessibility Initiative (PAI)

October 24, 2019 2:30pm to 4:00pm EDT

Presented by the Pacific ADA Center

According to a 2017 CMS analysis, Medicaid and Medicare beneficiaries with disabilities receive less preventive care than beneficiaries with no disability because health care providers lack accessible exam rooms and/or diagnostic equipment. The purpose of the Centene Provider Accessibility Initiative (PAI) is to increase the percentage of Centene's providers who meet minimum federal and state disability access standards. During this webinar, representatives from Centene and the National Council of Independent Living (NCIL) will provide an overview of the PAI, results to date, and recommend best practices to create a health system that promotes universal access for all.

Learning objectives:

  • Increase their knowledge of the disability access provisions in the 2016 Medicaid/CHIP Managed Care Final Rule
  • Learn ways consumers, disability rights organizations, and health plans can partner to increase physical and programmatic access in doctor's offices


  • Sarah Triano, Director of Complex Care Policy and Innovation for Centene Corporation
  • Kelly Buckland,  Executive Director, National Council on Independent Living (NCIL)

For more information and to register