To market accessible tourism and recreation opportunities, it is important to remember who tourists with disabilities are. Sixty percent of individuals with disabilities are over the age of 65, and these are not just your great grandparents. These are Baby Boomers - the same population that in the next five years will control 70% of the disposable wealth in this county. It is to everyone’s economic advantage to capture this audience and to increase awareness of your location as a destination friendly to individuals with disabilities and those who may have changing mobility or sensory needs.
This session was presented by Regina A. Mayolo, C.A.P.S., who is a Technical Assistance Specialist with the West Virginia Assistive Technology System (WVATS) at the Center for Excellence in Disabilities at West Virginia University. For more than thirty years, she has worked to develop solutions for program and environmental accessibility in the areas of recreation, housing, transportation and community living. Her expertise in identifying assistive technology and understanding government regulations helps organizations and communities in West Virginia increase accessibility, as well as assists West Virginians achieve their desire to live and thrive in their community of choice. A graduate of the University of Pittsburgh with a Bachelors degree in Philosophy, Regina has done trainings throughout West Virginia on Aging-in-Place, Assistive Technology for Independent Living, the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA), and was the first NAHB Certified Aging-In-Place Specialist (CAPS) in the state of West Virginia.
Accessible Tourism: Good Economic Strategy - Session Transcript not yet available
This webinar was presented via the Blackboard Collaborate Web Conferencing platform.
Additional resources for this topic are available on the Mid-Atlantic ADA Center's website Hospitality and Disability. This site includes our Accessible Meetings, Events and Conferences Guide and our video, At Your Service, which offers best practices for customer service.
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