Resources and Publications

Society for Human Resource Management (SHRM): Disability Employment Resource Page

SHRM offers resources and information to help employers recruit, retain and advance people with disabilities.

Disability:IN

Disability:IN promotes inclusive workplaces and marketplaces.

Guide to the ADA Standards (Access Board)
  • ADA Accessibility Guidelines
2010 ADA Design Standards (DOJ)
  • ADA Accessibility Guidelines

(must be used after March 15, 2012)

Q & A for Parties to Mediation: Mediation and the ADA (NCD, EEOC, DOJ)
Title I Regulation: Employment Provisions (29 CFR Part 1630; EEOC)
Transportation Services for Individuals with Disabilities (49 CFR Part 37; DOT)
Title III Regulation: Public Accommodations and Commercial Facilities (28 CFR Part 36; DOJ)
Compliance Manual: Employee Benefits (EEOC)
A Human Resource Perspective on Implementing the ADA (Cornell)
How to Comply with the ADA: A Guide for Restaurants and Other Food Service Employers (EEOC)
Fact Sheet: Ticketing (Accessible Seating in Assembly Areas; ADANN)
Fact Sheet: Food Service: Accommodating Diners with Disabilities (ADANN)
ADA Update: A Primer for Small Business (DOJ)
United Spinal Association’s Disability Etiquette materials
Fact Sheet: Customer Service for Business (ADANN)
Consejos Rápidos – Servicio al Cliente (ADANN)
  • Quick Tips
  • Spanish
Guide to Telecommunications Access (FCC)
Section 508 Standards for Electronic and Information Technology (Access Board)
Guide to Video Relay Services (FCC)
Guide to Telecommunications Relay Services (FCC)
Rules: Telecommunications Relay Services (FCC)
Accessible Amusement Rides (Access Board)
  • ADA Accessibility Guidelines
Accessible Sports Facilities (Access Board)
  • ADA Accessibility Guidelines