The U.S. Department of Justice (DOJ) enforces Titles II and III of the ADA (except the public transportation provisions, which are enforced by the U.S. Department of Transportation). Title II covers programs, activities, and services of state and local governments (also called public entities). Title III covers public accommodations (private businesses such as restaurants, hotels, and retail stores) and commercial facilities.
Toll Free ADA Information Line:
For more information about the DOJ complaint process, see "How to File a Complaint".
The Department of Justice Spanish language documents collection includes some of the most commonly requested publications, such as questions and answers, highlights, and information on how to file complaints.