Legal News

“ADA Complainants Argue that Zoom Cannot Charge for Video Conference Closed Captioning”

Two plaintiffs have filed a nationwide class action complaint against Zoom Video Communications, Inc. for its alleged failure to make its conferencing services accessible to individuals who are deaf or hard of hearing. The complaint alleges that the company’s policy of charging $200.00 per hour or more for captioning violates the ADA and prevents individuals with hearing disabilities from effectively using the conferencing service.