ACAA News

“‘Wheelchair Rule’ Aims to Foster Friendlier Skies for Travelers with Disabilities”

This article reports on the new rule under the Air Carrier Access Act (ACAA) which changes how complaints about lost or damaged wheelchairs are tracked and reported. Traditionally, data about such complaints has been combined with complaints about luggage, but airlines are now required to report complaints about mishandled wheelchairs and scooters separately.

A Department of Transportation spokesperson said the information “ … will assist consumers in making informed travel decisions.”

“What It's Really Like to Fly as a Wheelchair User”

This writer shares her air travel experiences, including the anxieties of being separated from her wheelchair and the limitations of flying in aircraft without accessible restrooms.