ACAA News

ACAA: Expanded Disability Training Materials

The U.S. Department of Transportation (DOT) has several modular programs on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA). These programs can be used to assist individuals with disabilities and to supplement the training and education of airline employees and contractors.

The recently expanded collection includes the "Assistive Device Stowage, Damage, and Delay Interactive Guide," describing various assistive devices and how to properly handle, stow, load, and return them to passengers, and the "Seating Accommodation Interactive Guide," describing the types of seating accommodations available on aircraft, seating accommodation methods used by airlines, and seating accommodation eligibility.