Hotels & Motels
ADA Resource List
Free Online Publications
GENERAL INFORMATION

Expanding Your Market:Customers with Disabilities Mean Business
This publication illustrates how businesses can benefit by welcoming customers with disabilities.
www.ada.gov/busstat.htm

ADA Guide for Small Businesses
Businesses of all sizes can benefit from this document's practical advice.
www.ada.gov/smbustxt.htm

ACCESSIBILITY: EXISTING BUILDINGS
Checklist for Existing Facilities
Checklist for Readily Achievable Barrier Removal
www.ada.gov/checktxt.htm

Accommodating All Guests
ADA overview, practical suggestions to make a property more accessible.
www.universaldesign.com/store.php

ACCESSIBILITY: NEW CONSTRUCTION
Common ADA Problems at Newly Constructed Lodging Facilities
www.ada.gov/comhotel.htm

Five Steps to Make New Lodging Facilities Comply with the ADA
www.ada.gov/fivestep.htm

ADA Checklist for New Lodging Facilities
www.ada.gov/lodgesur.htm

Americans with Disabilities Act Accessibility Guidelines (ADAAG)
Table of Contents: www.access-board.gov/adaag/html/adaag.htm
Specific requirements for "Accessible Transient Lodging" facilities: www.access-board.gov/adaag/html/adaag.htm#tran

COMMUNICATION CONSIDERATIONS
Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging
www.ada.gov/hotelcombr.htm

ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision
www.ada.gov/lodblind.htm

ADA Checklist for Hotels and Motels: Ensuring Access to Services and Facilities by Customers Who Are Blind, Deaf-Blind, or Visually Impaired
www.afb.org/section.asp?SectionID=3&TopicID=136&DocumentID=531

SERVICE ANIMAL QUESTIONS
Commonly Asked Questions about Service Animals in Places of Business
www.ada.gov/qasrvc.htm

ADA Business BRIEF: Service Animals
www.ada.gov/svcanimb.htm

TAX INCENTIVES FOR ADA COMPLIANCE
DOJ Tax Incentives Packet
www.ada.gov/taxpack.htm

ADA Quick Tips: Tax Incentives
www.adainfo.org/publications (select Quick Tips)

PLANNING ACCESSIBLE MEETINGS
Planning Accessible Conferences and Meetings: A Brief for Conference Planners
www.ericec.org/digests/e735.html
How to Plan Events That Everybody Can Attend
www.health.state.ny.us/nysdoh/promo/events.htm

RESTAURANT GUIDANCE
How to Comply with the Americans with Disabilities Act: A Guide for Restaurants and Other Food Service Employers
www.eeoc.gov/facts/restaurant_guide.html

Free Online Trainings
Reaching Out to Customers With Disabilities
This course, developed by the U.S. Department of Justice, explains in ten short lessons how the ADA applies to businesses. 
www.ada.gov/reachingout/intro1.htm

Planning Accessible Meetings
This online course teaches users how to plan an accessible meeting. To register, click on "Register for 508 Universe" (on the right hand side of homepage) and enter your information. Once you have entered the system (click "Login"), click on "508 Training Courses" then select "Accessible Conferences" from the list of courses.
www.section508.gov/

Disability Awareness for HR Management
This free online seminar covers diversity training specific to disability awareness for HR professionals. Other online courses are also available through Virginia Commonwealth University (VCU).
www.worksupport.com/training/courses.cfm

THE DBTAC: REGIONAL ADA CENTERS
Disability and Business Technical Assistance Centers are your comprehensive resource for information on the Americans with Disabilities Act. Please call toll free (800) 949-4232 V/TTY for the MOST experienced and complete services available to the hospitality industry, businesses, government entities, and the public.

DBTAC: Regional ADA Centers
(800) 949-4232 V/TTY
www.adata.org
The DBTAC: Regional ADA Centers provide free telephone consultations to answer questions and explain the Americans with Disabilities Act's practical applications. ADA training is also available. Funded by US Dept of Education, NIDRR grant # H133D010212.