Hospitality: Other Resources

W.C. Duke provides customer service training in disability etiquette through the Opening Doors® opens a new window program provides training to improve customer care and workforce initiatives by including persons with disabilities.

The Society for Accessible Travel & Hospitality (SATH) opens a new window works to promote travel opportunities for people with disabilities.

The Open Doors Organization (ODO) opens a new window promotes accessibility in the business community and has conducted market studies related to the travel and hospitality industries.

The National Center on Accessibility (NCA) opens a new window offers information on access to outdoor recreation and tourism.

Look for the free download of Accommodating All Guests, a booklet developed for the U.S. Department of Justice and the American Hotel and Motel Association, from Universal Designers and Consultants. opens a new window